There is always a risk in group work - which also requires good leadership - that conflicts arise. In this online course, an introduction to conflict resolution is given. The lecture is interactive and we will go through a step-by-step guide in conflict resolution.

You are going to work with a digital educational material together in your group and discuss a number of questions about conflicts and conflict resolution, preferably relating to your own experiences and your own project work group. Take notes on your discussion and post a few reflections about your experiences and what you discussed in your groups here: Discussions about the online course on conflict resolution

Each group is free to watch and discuss the material in any place you wish, but group rooms are reserved for you according to the table below.

It takes about 3 hours to work with the material. Be sure to plan a break in the middle.

About the material:

Thomas Jordan, associate professor in the Department of Sociology and Work Science at the University of Gothenburg and an expert on workplace conflicts, leads this training course by talking about why conflicts arise and how to deal with them. The course is based on a fictional workplace conflict, on which you will be briefed.

The course is intended to be taken by employer and union/safety representatives on a large screen and with a computer. Even if the course is not designed for student group work, it will prepare you for a working life outside of the university. Have fun!

Link to conflict resolution: You can find the online course here:

Please read the articles before you meet and include the readings in your discussions!

Time: 10.15-15 (lunch break 12-13)
Place:

315- group 1

404- group 2

410- group 3

504- group 4

505- group 5

506- group 6

517- group 7

518 - group 8

Literature:

Judith H. Katz and Frederick A. Miller_12InclusiveBehaviors_AR_01202015[53].pdf

AS Salas et al. 2015. Understanding teamwork[40].pdf